Mark Anderson
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Good Advice on Tipping in the Book "Heads in Beds"

8/10/2014

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"Heads in Beds" by Jacob Tomsky is a fantastic read that also introduced me to a practice I had never heard of before... the idea of tipping at the front desk when you check in at a hotel.

Tomsky was a front desk clerk himself for many years believes that front desk clerks holds a lot of power. They know the hotel and the rooms inside and out, and they decide which you will stay in. He says there is always a better room, and that the front desk agent is the one that makes the decision.

Since reading the book eighteen months ago I have tested this out every chance I get and it has worked out quite well – I pretty much always ended up with a better room and/or extras.

There is more information on my personal site.

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    Mark Anderson is a software developer, small business owner and pricing enthusiast.

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